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Managing Organizations (Tenants)

The EducaSphere platform is built on a multi-tenant architecture. This section of the Backoffice Portal allows platform administrators to manage the different organizations (schools, districts, or educational groups) that use the platform.

Tenants Directory​

The Tenants Directory is your central view for all organizations on the platform. You can monitor their status, subscription plans, and user growth from this dashboard.

Tenants Directory Placeholder Hint: The directory features a sortable table showing Tenant name, Slug, Plan, User count, and Status.

Searching and Filtering​

Use the toolbar at the top of the directory to quickly find specific organizations:

  • Search: Filter by organization name or unique slug (e.g., @acme-intl).
  • Status Filter: View organizations by their current state (Active, Trial, Suspended, or Cancelled).
  • Plan Filter: Filter by subscription level (Enterprise, Professional, Basic, or Trial).

Organization Profiles​

Each tenant has a unique profile containing their contact information and system configuration.

Core Attributes​

  • Name: The full display name of the organization.
  • Slug: A unique identifier used for their specific EducaSphere URL (e.g., acme-academy).
  • Plan: The current subscription tier, which determines available features and quotas.
  • Status: The operational state of the tenant.

Administrative Actions​

From the Actions menu (three dots) in the directory, you can perform the following operations:

View Details​

Open the full organization profile to view detailed contact information, address, and extended system logs.

Editing a Tenant​

Update the organization's display name, contact details, or subscription plan. Note: The unique slug cannot be changed once the organization is provisioned to prevent URL breakage.

Suspending an Organization​

If an organization's subscription expires or they violate platform terms, you can Suspend their access.

  • Suspended organizations cannot sign in.
  • All data is preserved, but access is blocked until the status is restored to "Active".

Subscription Tiers​

The platform supports several predefined plans:

  • Enterprise: Unlimited users and premium modules. (Color: Blue)
  • Professional: Advanced features for growing institutions. (Color: Green)
  • Basic: Standard features for smaller schools. (Color: Yellow)
  • Trial: Time-limited access for evaluation. (Color: Grey)

Provisioning New Tenants​

To onboard a new organization, use the Create Tenant button. You will be required to provide:

  1. Organization Name and desired Slug.
  2. Primary contact email and phone.
  3. Initial subscription plan.
  4. (Optional) Initial administrative user details for the new tenant.

Next Step: Learn how to manage Schools and Campuses within an organization.